Chatbots’ ease of use and ability to rapidly create human-like text, including everything from reports, essays, and recipes to computer code, ensure that the AI revolution will be a powerful tool for ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Two faculty members teaching Expository Writing 20, a required first-year class run by Harvard’s Writing Program, have piloted the limited use of artificial intelligence chatbots in the curriculum.

Start getting familiar with generative AI tools like ChatGPT. The world is moving forward, and you need to be ready to move with it. For nearly a decade, Connie was editor in chief of CNET, overseeing ...

As hospitals and health care systems turn to artificial intelligence to help summarize doctors' notes and analyze health records, a new study led by Stanford School of Medicine researchers cautions ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...