Chief Marketer

When Aflac Integrates AI into Customer Service — And When It Doesn’t

Insurance brand Aflac is piloting generative AI company-wide, including integrating it into its call center. SVP Keith Farley ...

Empower Brokerage Begins Partnership with Aflac

Empower Brokerage, a family-owned independent agency, has spent over 50 years helping insurance agents improve their skills and gain knowledge to better serve the public. Recently, the field marketing ...
CSR Wire

Aflac Sales Agents and Brokers Raise $770,000 for Children and Families at the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta

COLUMBUS, Ga., January 22, 2024 /CSRwire/ – Aflac’s sales agents and brokers raised $770,000 during a charitable auction held last week at FOCUS, the company’s annual meeting of leading sales agents ...