ZDNET's key takeaways Salesforce made Slackbot generally available.Slackbot is an AI agent for work built in Slack.Business+ ...

Gen AI success is about knowing which approach to use. Start with the simplest tool that solves your problem. Sometimes you'll need a prompt, and other times an agent workflow. "You're probably making ...

The new essential tool in the current AI landscape is workflow recording. It's essentially a macro in the AI age. Rather than ...

Learn 5 beginner-friendly ways to build AI agents using no-code tools, automation, templates, frameworks and OpenAI with no ...

SYDNEY, Australia, January 10, 2026 (EZ Newswire) -- Bento, the AI-powered email marketing and automation platform serving ...

Silverback AI Chatbot has announced the rollout of an enhanced AI Agents framework, strengthening its position in the evolving landscape of AI Automation and intelligent workflow management. This ...

Claude Code creator Boris Cherny reveals his viral workflow for running multiple AI agents simultaneously—transforming how ...

AI agents are now getting proficient at handling everyday tasks like incident response, access provisioning and service requests. A single AI agent solving a narrow problem is, indeed, helpful. But as ...

Forbes contributors publish independent expert analyses and insights. TerDawn DeBoe covers small business AI strategy and ROI measurement. AI agents for small business are transforming how owners ...

Discover the top AI tools that help beginners learn automation through simple workflows, visual builders, and clear explanations without coding.

Artificial intelligence is redefining contact center operations far beyond the traditional service ticket, opening opportunities for customer support to redefine their value proposition to the ...