Companies looking for new incentive programs have lots of new options including traditional reward cards and more recently chatbots, but none quite as appealing as apps that provide immediate rewards.

Since its inception, the customer relationship management field has undergone various transformations. From a simple customer contact spreadsheet or database to a complex repository of 360-degree ...

Klaviyo B2C CRM unifies marketing, service, and analytics to power a new era of growth and customer relationships. BOSTON--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the company that powers smarter ...

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop BOSTON, September 25, 2025--(BUSINESS WIRE)--Today at ...

Klaviyo today launched Klaviyo B2C CRM, an all-in-one platform made up of Klaviyo Marketing, Klaviyo Analytics, and Klaviyo Service and powered by Klaviyo Data Platform (KDP). New product offerings in ...

Most CRMs are designed for B2B sales cycles. That leaves B2C brands juggling 16 or more disconnected tools in an often futile attempt to support consumer buying. Klaviyo is looking to help them with ...

Klaviyo has unveiled what it calls an AI-first B2C CRM at its K:BOS event in Boston this week. The goal is to unify data, marketing, service, and analytics in one platform, Klaviyo says in an ...

You might know Klaviyo as a B2C email and SMS marketing automation platform, but that's just one piece of a more complete customer platform. The company recently announced some new capabilities that ...

A Series of Profiles of Thought Leaders Changing the Business Landscape: Spencer Pingry, Founder and CTO, Zaius. CRM (customer relationship management) systems have been around for many years with ...

Given the fragmentation of everything, which we all seem to think is occurring, I decided I'd align my thinking with that and give you some fragments of what I'm contemplating and planning for 2017, ...