NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Global research and advisory firm Gartner predicted in 2023 much of what we are experiencing today. Generative AI, digital customer service, and conversational user interfaces are transforming the ...

AI chatbots are one of the hottest topics among CX leaders. Many believe that these generative AI tools will accelerate customer issue resolution, improve quality of care, help mitigate the growing ...

A lawsuit today was launched against Google LLC-funded chatbot service Character.AI Inc. it’s alleging the chatbot groomed children and induced them into committing violence and self-harm. The suit ...

The parents of two Texas children are accusing a popular chatbot service of exposing minors to sexual content and hinting that one of the children should kill his parents, according to a lawsuit. The ...

The mother of a teenager who took his own life is trying to hold an AI chatbot service accountable for his death - after he “fell in love” with a Game of Thrones-themed character. Sewell Setzer III ...

Industry Trends and Global Forecasts" has been added to ResearchAndMarkets.com's offering. The global chatbot market is projected to escalate dramatically, expanding from USD 5.84 billion currently to ...

A child in Texas was 9 years old when she first used the chatbot service Character.AI. It exposed her to "hypersexualized content," causing her to develop "sexualized behaviors prematurely." A chatbot ...

A 14-year-old who took his own life had intimate conversations with an AI chatbot that pressed about his suicidal thoughts and instigated sexual encounters, a lawsuit says. “I promise I will come home ...