Content moderation has always been a nightmare for Meta. Its new content-moderation policy is a huge change — and it could be an improvement. Mark Zuckerberg's "apology tour" from the past few years ...
Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
Mark Zuckerberg's changes to Meta's content-moderation policies are potentially huge. To fully understand their gravity, it's useful to look at how Meta got here. And to consider what these changes ...