Is it time to add a customer module to CRM? The concept would provide companies with something they don't yet have: a single place within the CRM system to capture and analyze relevant customer data.

Arsenault Associates has introduced Customer Management, a new module for its Dossier maintenance software. It helps manage shops that serve outside customers as well as their own fleets. The module ...

Micro Key Solutions’ Customer Connect allows you to automate email communication and notifications that allows your customers to stay up-to-date with all of their account details. This is an add-on ...