Digitalization has become essential for modern businesses. With technology altering the business landscape, going digital is no longer just an option but rather a precondition to staying competitive.

As the hype around digital transformation continues to persist, the terms ‘digitization’ and ‘digitalization’ join the fray, increasing the level of hype while adding confusion. In reality, these ...

The incorporation of machines into services that were previously provided by humans improves efficiency, but risks ruining ...

Digitalization induced by the pandemic was seen both as a possible silver-lining from the crisis that could increase longer-term productivity and a risk for further labor market inequality between ...