To write a formal letter to the Queen, the convention is to open with ‘Madam’ and close the letter with ‘I have the honour to be, Madam, Your Majesty’s humble and obedient servant’. Formal writing ...

Small-business leaders often find themselves at the head of a team, making sure tasks are delegated and executed. The formal workgroup scenario provides value to company leaders by keeping the company ...

Hi, I'm Reese Alexander. Today, I'm describing the best way to deal with informal rules at work. Informal rules are part of every organizations informal culture, or the ways people behave outside of ...

We tend to think that relationships between management and employees in an organization are based on formal contracts and the underlying laws and regulations thereof. However, it is wrong to see ...

When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...