Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

In a survey covering 85% of the U.S. life insurance market, the Windsor, Conn.-based industry group found that new annualized premiums totaled $17.5 billion last year, a 10% increase from the year ...

These rankings are based on feedback from thousands of life insurance customers.

Life insurance[1] and annuity products[2] are experiencing rising demand as a combination of market and demographic trends push more financial advisors, insurance brokers and bankers to talk to their ...

Life insurance and annuity providers using digital technology to interact with customers are receiving higher satisfaction scores, according to the latest reports from J.D. Power. Among both products, ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

Everly Life reports Millennials are the most underinsured generation in the US, with 47% lacking adequate life insurance due ...

The JD Power U.S. Life Insurance Study platform analyzes customers’ experiences with their individual life, group life, and/or annuity product(s). The study provides an understanding of the needs and ...