Are you thinking about asking your doctor a question through your online patient portal? At the University of Michigan Health and a growing number of hospitals across the U.S., it could cost you. U-M ...

An early adopter of patient-provider electronic communication billing saw a decline in the number of messages received from patients after implementing a workflow change in which its clinicians ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...

Billing for certain patient portal messages was associated with a modest decrease in message volume in a large health system, researchers found. In the 6 months after starting to bill for some ...

Respondents were more satisfied, felt more cared for, and found messages more useful if they came from AI rather than humans. Survey results suggest that patients prefer patient portal messages ...

Please provide your email address to receive an email when new articles are posted on . Clinicians and patients expressed confusion and altered expectations about billing for electronic messages.

Only 0.8% of fee-for-service Medicare beneficiaries were charged for at least one patient portal message from 2020 to 2022, according to research published April 3 in Health Affairs Scholar. So-called ...

Researchers at the University of Michigan’s Institute for Healthcare Policy and Innovation published a study April 4 suggesting most U.S. adults age 50 or older utilize patient portal messaging, with ...

Below please find summaries of new articles that will be published in the next issue of Annals of Internal Medicine. The summaries are not intended to substitute for the full articles as a source of ...

Impact of a Clinical Genomics Program on Trial Accrual for Targeted Treatments: Practical Approach Overcoming Barriers to Accrual for Underserved Patients Patient portal secure messages from the ...