YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real ...

Technology developments in alarm monitoring are exciting and can improve the performance of your company. But the success of a central station still depends on the skill of the people staffing it.

AI hears from two of the leading voices in aerial platform training, IPAF and Serious Labs, and finds out what technology holds for us now and in the future. As with most things, training courses were ...