How does a government measure its own progress? Using 32 community indicators and 55 performance measures, according to a strategic plan the Vancouver City Council approved earlier this week. The ...

The Postal Regulatory Commission (PRC) is seeking public comment on the most recent draft of the US Postal Service’s proposed service performance measurement plan. The plan was published in the ...

As more employers seek to improve financial wellness and retirement readiness, they tend to encounter several key obstacles along the way. These include poor transparency on actual retirement savings ...

Analytics, at its core, is leveraging data for measuring and improving business outcomes. Management guru Peter Drucker once said, “What gets measured gets managed.” Basically, effectively measuring ...

Today the 401(k) plan is more than an investment program, it is a retirement plan. How successful is your company’s 401(k) retirement plan? Do you know? In recent years, plan sponsors have been ...

Most insurers scored high on an equity measure included for the first time as a part of the National Committee for Quality Assurance’s 2023 health plan ratings. The measure, which comes from the ...

For a financial performance measure to be good, it should generally rise when good things happen and decline when bad things happen. And it should motivate high-quality decision-making. This may seem ...

The internet is one of the greatest things that has happened to businesses. It provides us with an abundance of information on any area we want. And for us marketers, specifically, it has given us the ...

BRUSSELS—British Airways (BA) cabin crewmembers are increasingly concerned that a new performance-measurement plan is being used as a means to replace senior staff with employees on new contracts. The ...