Those of us who read this magazine regularly know about security metrics. We have read about their value and seen monthly examples of useful metrics and what to do with them. But, ladies and gentlemen ...

As a business executive, you can likely point to a number of metrics currently being utilized in your company, all of which measure the effectiveness of various practices and processes—everything from ...

Manufacturers seek gradual rollout of more targeted FDA quality metrics program. After nearly three years of workshops, white papers, and pilot tests, one might expect some agreement between FDA and ...

Customer experience (CX) metrics programs are a critical component of any company’s CX efforts. Unfortunately, many programs fail to drive sufficient action. A CX metrics program is much more than a ...

Quality metrics are used by FDA and by bio/pharma companies to evaluate manufacturing and fuel continuous improvement efforts. As FDA has noted, the same quality metrics used by the bio/pharmaceutical ...

As a leader of a nonprofit, advancing your mission depends on delivering meaningful impact with every program you implement. But how do you measure whether a program is truly effective, and what ...

ANNISTON ARMY DEPOT, Ala. -- The depot experienced a very successful fiscal year 2014, both financially and in our production requirements, through everyone's ...