EVP Communications has launched a Hybrid Answering Service that combines AI-powered call automation with live, ...

Healthcare providers can work to improve communication by focusing on the patient’s individual needs when diagnosing them with a chronic illness, according to a study in the Annals of Family Medicine.

Nurse practitioner experiences poor provider etiquette when making medical decisions for her father who was hospitalized following COVID-19 infection. In September 2021 amid the COVID-19 pandemic, my ...

Nearly one-third of national medical malpractice complaints involve some form of communication failure, according to the report “Malpractice Risks in Communication Failures” from CRICO. Nearly ...

Trust in healthcare teams is multidimensional, bidirectional, and situational, affecting collaboration and care quality. Health information technology (HIT) influences trust dynamics, necessitating ...

A strong reputation is an invaluable asset in today's competitive healthcare landscape. It attracts new patients, fosters trust within the community and, ultimately, translates to better patient ...

Issues in provider communication methods may be leading to patients missing medical bills, a new survey showed. About 45% of patients have missed or forgotten to pay medical bills because of ...

From large hospitals to small clinics, providers are pursuing different functionalities in the secure communications they purchase, and the industry is responding to those demands. But wide variation ...

Background. The rapid proliferation of electronic health records (EHRs) in clinics has had mixed impact on patient-centered communication, yet few evaluated interventions exist to train practicing ...

NEW YORK--(BUSINESS WIRE)--WebMD Provider Services today announced a partnership with SaaS patient communications leader Artera™ (formerly WELL Health) to improve access and engagement to patient ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Alon Zuckerman In today’s ...