Your development team has spent a lot of time and energy working on a new tech project, and now it’s time to take the final steps before deploying it. It can be a daunting process—while you don’t want ...

There’s a lot of excitement prior to a large-scale tech product launch or update, as devs look forward to seeing all their hard work in action and users anticipate the new benefits and/or experience.

Accreditation organizations expect ASCs to perform quality assurance performance improvement projects using a 10-step documented process, according to Surgical Information Systems Clinical Solutions ...

Quality is the name of the game when your business is in the business of product creation. Whether your product is a fast food hamburger or hardware that may one day become part of a jet airplane, ...

Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

Don Cowan and Mahyar Mohammadnezhad of Kiwa PI Berlin explain the importance of upstream diligence in ensuring long-term PV ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

Software quality assurance engineers and testers oversee the quality of a piece of software's development over its entire life cycle. Software quality assurance engineers and testers have an eye for ...