As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Quality improvement (QI) in health care is an activity in which intentional change in processes and systems of care is attempted in a methodical, reflective and iterative manner in order to improve ...

Humankind has been focused on quality and quality improvement for centuries, and much progress has been made in virtually every arena of society. With some exceptions, quality of life is better than ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

Low- and middle-income countries (LMICs) report disproportionally worse cancer mortality. Current global cancer control efforts focus predominantly on expanding access to multimodality treatment for ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

Often, quality improvement in healthcare settings is treated as a one-time effort, with people coming together once in awhile to focus on quality improvement and then returning to their daily jobs.

Continuous electronic monitoring with telemetry is an important hospital practice for monitoring patients who are at high risk of serious cardiac events. Unfortunately, it is often overutilized. When ...

This policy identifies the proactive and progressive actions a supervisor may take when a Professional Staff Member’s performance, attendance, or behavior is unsatisfactory (e.g., does not meet the ...