High satisfaction levels increase client retention over the long-term, growing their investments with you and referring business to your practice, Sherise Mercer explains. It is clear that highly ...

You probably feel like you have a good handle on how your clients feel about your business. Would you be willing to bet money on your intuition? If you’re not eliciting client feedback via ...

According to a recent SEI Advisor Network Quick Poll, 50% of independent financial advisers said client satisfaction with regard to investment performance is most heavily influenced by progress ...

[IMGCAP(1)]According to the American Institute of CPAs, Client retention is one of the top issues facing most accounting firms. Unfortunately, most accounting firms still don’t measure client ...

ClearlyRated's client and employee satisfaction survey platform helps B2B firms measure client satisfaction, reduce customer and employee attrition, build online reputation, and differentiate on ...

When it comes to employee satisfaction, culture is key. At the company I founded, we’ve learned a thing or two about cultivating a strong one. We’ve been fortunate to be named one of Ad Age’s “Best ...

With new clients demonstrating lower satisfaction levels, Business Health has shared why making a first impression among other tips is key to improving clients’ contentment. Business Health’s client ...

Winning Gold at The Drum Awards for Agency Business in the Client Relations category is Translate Plus. Here, in its own words, is how it maintained a winning satisfaction rate. 2023 was a landmark ...