LOS ANGELES (KABC) -- It's not just those who lost their homes in the Palisades and Eaton fires who now find their world's upside down -- but also the service workers who supported the residents of ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

High turnover among frontline workers is a costly problem in retail and other service industries. Traditional ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

New CAP analysis shows many essential airport service workers earn less than $15 per hour. Here’s how policymakers can fix that. Workers shovel snow as it blankets the Hartsfield-Jackson Atlanta ...

Front-line human service workers are the backbone of a compassionate society. Most often employed by nonprofit organizations, they provide critical care and support that help people thrive, maintain ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...