Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

A lightning strike can cause terrible damage to electrical devices. The damage doesn't have to be smoking components either; a lightning strike can fry hardware without any visible signs of failure.

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Q: My desktop, which has Windows 10, intermittently doesn’t connect, via Wi-Fi, to the internet. We have a new CenturyLink router. I’m usually able to force the connection through the Network Settings ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...

The JetKVM is a hardware-based KVM (Keyboard, Video, Mouse) switch that introduces a new level of efficiency in remote computer management. With its compact form factor, advanced features, and ...