Patient aggression towards receptionists working in general practice is a “serious workplace safety concern,” concludes a review of the available published evidence, published in the open access ...

Even before the pandemic, managing patient expectations and dealing with disruptive behaviour in medical clinics was already the top stressor for physicians. It was identified as the biggest ...

Please provide your email address to receive an email when new articles are posted on . Although physical violence was infrequent, some receptionists reported being hit and shaken. Researchers ...