A new report outlines how agentic AI could affect hotel technology, booking management and guest communication by automating complex tasks with limited human input.

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Today’s traveler doesn’t ask, “What’s the check-in time?”, they ask, “Does this fit my day!” The rhythm of modern life has ...