What Is ITIL? Core Principles & Best Practices | Atlassian
The latest version, ITIL 4, launched in 2019, offers a modern, flexible approach that helps businesses navigate digital transformation and deliver real value. PeopleCert oversees ITIL …
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
IT Asset Management: Complete ITAM Guide & Best Practices
IT Asset Management (ITAM) is crucial for tracking and justifying IT spend. Learn more about the process, its importance, and choosing the right software.
Atlassian's guide to agile ways of working with ITIL 4 | Atlassian
ITIL 4 offers a more holistic and flexible frame of reference, while embracing modern ways of working like agile and DevOps. In this guide, Atlassian and AXELOS have partnered to help …
Was ist ITIL? Kernprinzipien und Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) ist eine allgemein anerkannte Reihe von Best Practices, die eine Organisation dabei unterstützen sollen, durch die Ausrichtung von IT …
ITIL Service Strategy: Align IT with Business Goals | Atlassian
Understand ITIL Service Strategy and its importance in aligning IT services with business objectives with this in-depth guide.
ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM software enables IT teams to align with business needs and take a strategic approach to change, transformation, and growth. A wide variety of ITSM software tools are available in the …
¿Qué es ITIL? Principios fundamentales y prácticas recomendadas
ITIL, por su parte, es un conjunto de prácticas habituales para implementar ITSM en una empresa. Si ya conoces las metodologías ágiles, la diferencia entre ITSM e ITIL es similar a la …
What Is a CAB? Change Advisory Board Explained | Atlassian
ITSM frameworks, such as ITIL, COBIT, and others, provide structured approaches to effectively manage IT services, aligning with the CAB's objectives of assessing, prioritizing, and …
IT Change Management: ITIL Framework & Best Practices | Atlassian
The rise of software-powered services has raised customer expectations and demand for always-on, high-performing services. In an increasingly dynamic environment, the work needed to …