The ServiceNow Virtual Agent chatbot provides an enterprise conversational experience for both employees and customers to resolve common requests.

Apr 3, 2025 · With ServiceNow Virtual Agent, also called ServiceNow Chatbot, your customer no longer has to wait. It delivers instant, accurate responses by automating repetitive queries, boosting …

Nov 21, 2025 · At its core, the ServiceNow Virtual Agent is a chatbot built to handle the simple, repetitive stuff that clogs up your support queue. It lives inside the ServiceNow platform and is designed to give …

Jul 7, 2025 · ServiceNow Virtual Agent is more than a chatbot; it’s an intelligent conversational platform on the Now Platform (the digital foundation for your business). Now businesses can automate …

Description: See how Virtual Agent in the Now platform empowers your employees and customers in getting the help they need anytime, by providing a friendly messaging interface powered by AI.

CommunityAsk questions, give advice, and connect with fellow ServiceNow professionals. DeveloperBuild, test, and deploy applications. DocumentationFind detailed information about …

Sep 5, 2024 · ServiceNow Virtual Agent is more than just a chatbot; it’s an intelligent conversational platform built on the Now Platform. It allows businesses to automate routine tasks, answer common …

Sep 3, 2025 · ServiceNow Virtual Agent is a chatbot and an intelligent conversational platform that uses AI and NLU (Natural Language Understanding) to automate routine tasks, handle requests, and …

In this article, we’ll explore how the ServiceNow Virtual Agent works, its key benefits, real-world applications, and the future of AI in this space. ServiceNow Virtual Agent acts as a conversational …

Learn what a virtual agent is, how intelligent virtual agents work, see AI virtual assistant examples, and explore virtual phone answering systems.