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💡 What is workforce management (WFM)? | Zendesk 🔗 Explore Zendesk WFM: https://zdsk.co/49xCO2W 🔗 Read our guide to learn more about WFM is and how it can help your team: https://zdsk.co/3UeFH4b 👉 Workforce management is about having the right people in the right channel at the right time, so they can take care of your customers, hit ...

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